Now or Never: The aftermarket can change overnight; prepare for electric vehicles now, says NAPA/UAP’s Martyn Johns
Toronto, Ontario — Policy can change everything—just look to New Zealand’s aftermarket for proof of how electric vehicles can completely alter the aftermarket. A featured speaker at Collision Repair magazine’s EV Repair Tour, supported by Fix Network, Martyn Johns, NAPA/UAP’s national director of emerging technologies, delivered a wake-up call presentation, where he called on collision […]
The Great Guarinos: Tesla recognizes Toronto’s Leon’s Auto Body as top Canadian CSR performer
Toronto, Ontario — Daniel Guarino, owner of Leon’s Auto Body, recently announced that his team was recognized by Tesla as a top customer service performer for Q2 2023. The collision repair facility, which is part of Tesla’s certified collision repair network, achieved a customer service index (CSI) score of 96 percent after receiving 22 surveys. […]
